Elevate customer communication
See how Sendbird powers more modern customer communication in your app.
Lift retention by fostering long-lasting relationships through engaging conversations.
Close gaps in your customer journey with AI chatbots for marketing, sales, and support.
Boost SMS conversion by 2X for half the cost with in-app notifications.
Increase customer satisfaction and live agent performance with in-app customer support.
TRUSTED BY 4,000+ APPS GLOBALLY
Communication APIs leaders trust
Choosing Sendbird means faster time to market, less maintenance, and more time to focus on your customer
"Sendbird is an important partner for Carousell, and they power Carousell’s core transaction flows by providing a fast and reliable chat service between our buyers and sellers."
10weeks
Time to migration
1.5X
Monthly message count
6.5X
Chat MAU
"The onboarding package was exceptionally beneficial and responsive. The team quickly adapted and addressed our evolving needs, ensuring our requirements were met."
93%
Of users return to the Redfin app within a week
1week
For prototyping
↓time
To increase number of agent introductions
"With Sendbird's developer-friendly chat API and SDKs, we were quickly able to build a responsive and reliable messaging experience that our users love."
4weeks
Time to migration
215%
Increase in daily sent message count per user
2.6X
increase in number of people messaging
With Sendbird, we offer 100% digital customer support via
in-app chat, resulting in higher engagement and consistent CSAT scores of 5/5.
26%
Decrease in customer support requests
25%
Increase in customer interactions
96%
CSAT score
"We chose Sendbird for two main reasons: it met our needs with its feature-rich chat service, and their client base assured us they could handle our traffic and growth."
5weeks
Development time for voice and video calls
100%
Chat uptime
10weeks
Go-to-market