Ship faster with a chat messaging API

Identity-based transactions: Allow consumers and merchants to create a secure and authenticated profile in your app.

Helpful notifications: Push notifications entice your customers to engage further with your application.

Customer support: In-app chat enables you to provide immediate answers within the app.

Advisory services: Consumers increasingly prefer video calls with their wealth management or investment advisor over face-to-face meetings.

Secure in-app conversations: Effortlessly engage patients in HIPAA compliant 1:1 and group conversations.

Notifications and in-app alerts: Proactively notify patients along the patient journey.

Business-to-user chat: Patients often have questions about their health or follow-up instructions. Supporting in-app chat between patients and practitioners engages both sides beyond the actual appointment.

Take control of your data: Gain access to valuable data you can leverage to better understand your customer base, their purchasing patterns, and preferences.

User-to-user chat: In-app chat between peers provides the ability to have conversation and context around a payment. It's the conversation that drives the transaction not the other way around.

Identity-based transactions: Allow consumers and merchants to create a secure and authenticated profile in your app.

Provide omnichannel support: In addition to SMS, utilize in-app messaging to track deliveries and order progress.

Customize notifications: Message customers in-app to nudge them towards their next order by using targeted announcements & notifications. Your in-app conversations can turn support into sales & marketing.

Sendbird dashboard: Gain access to valuable data you can leverage to enrich your customer’s experience, from purchasing patterns to user preferences.

Customize the user experience: Conversations take place in a branded interface. Incorporate the colors, fonts, and icons that your customers expect with our easy-to-use UIKit.

Customer support: In-app chat enables you to provide immediate support that minimizes reactive support tickets and phone calls with more timely in-app chat responses.