Build AI agents that deliver
Reduce human agent workload and boost case resolution with omnichannel AI.
Sendbird AI Agent Hub: your AI HQ.
Take control of your AI operations. Build, test, and evaluate your AI agents—all from one powerful dashboard.
1 Persona
Shape your AI agent persona
Design an AI agent with a personality that reflects your brand values, voice, and style.
2 Knowledge
Feed your AI agent the knowledge it needs
Train your AI agent with the same content and guidelines as human agents for consistent and accurate responses.
3 Manual
No code, no chart, just words
No more confusing flow charts or coding required. Simply write clear, human-readable instructions to guide your AI agent’s actions.
4 Boundaries
Set boundaries, ensure brilliance
Deploy AI agents with built-in safeguards to prevent harmful or biased outputs, and ensure that your AI agent operators operate ethically and responsibly.
Catch AI mistakes before they reach your customers.
Test, refine, and perfect your agents in a risk-free sandbox. Launch with confidence, knowing your customers and brand are safe.
Transparency unlocked, control guaranteed.
See every interaction in detail. Track CSAT scores, analyze performance, and review raw conversations for complete transparency and control.
Smart recommendations for smarter AI agents.
Harness data-driven suggestions to refine and optimize your AI agents for peak performance.
