Chat API (application program interface) provides access to a back-end chat service & server infrastructure to easily embed real-time chat inside your app. Chat API provides chat and messaging features that allow apps of all kinds to engage, support, and grow.
Chat API embraces countless use cases only limited by your imagination, including:
Integrating chat services within your app allows for both live and async messaging powering conversations, sales, and customer support. With Sendbird’s Chat API, you can also add features such as live streaming and voice calling.
“We decided on Sendbird primarily for two reasons: the product seemed very much in line with our needs (i.e., richly-featured chat service), and their client base gave us confidence that they would be able to handle our traffic and projected growth.”
"With Reddit chat, redditors really feel like they’re talking to another human being, even though they don’t know who that person is."
“Chat seems easy to an end user. You send a message and it's there, but actually it's a very difficult product to build. I'm confident if we did this in house, it would have been at least six to nine months without Sendbird.”
Power one-on-one chat or engage an audience of millions.
The most familiar form of online chat. Users can communicate in a game, dating-app, team collaboration app like Slack, or messenger apps.
Communication on an e-commerce platform between the platform, seller and buyer.
Communication between a service provider and a user or customer at a financial institution, healthcare provider, ride hailing service, or any other on-demand service provider.
Communication among a live audience and between broadcaster and the audience.
A chat API should provide some basic features.
Sendbird powers more than 7 billion messages per month. Join the millions of users sending messages through Sendbird today.
