What can an always-on in app messaging channel do for your business Why always-on, in-app messaging is important plus in-app messaging examples from Sendbird customers. Isabelle Hahn
Why you must understand the customer before drafting the PRD Is your PRD solving for the customer first? Watch our recent webinar on ten foundational principles of customer-centric organizations. Caroline Dangson
In-app messaging is the future of customer support Every customer support manager has asked the same question: how can we provide a better customer experience? Ysabel Villamor
Analyzing chat experienced through the lens of Conversation Analysis - Part I Read about core patterns of conversations from Conversation Analysis. See how those patterns manifest in a quasi-synchronous chat app. JIYEON YANG
The mobile product manager’s guide to driving more engagement with fewer features As a product manager, sometimes you have to build an engaging mobile app with limited resources. Isabelle Hahn
How modern chat experiences grow beyond mirroring human conversations – Conversation Analysis part 3 Learn how digital chat can enhance face-to-face interactions and expand the norms of digital communication. Along the way, discover the concept of repair. Chan Kang
7 steps to shutting the app uninstall/reinstall revolving door It’s common for users to download an app for a specific purpose, use it once, delete it, and install it again a few months later. Isabelle Hahn
Capture the magic of live events in the mobile streaming era Deliver engaging and immersive live streaming event experiences that are more than a watered-down version of their IRL counterparts. Isabelle Hahn
Welcome to the age of personalized banking With the advent of big data and artificial intelligence, how can fintech startups and digital banks stay on top of all the new information to create a more personalized financial experience? Mark Argyle
Virtual reality: The future of chat in VR Have you ever wondered what it might truly feel like to roam dungeons and fire arrows in a mythical world? Or perhaps you’re more practically minded and you’d rather understand what goes on behind the scenes while operating heavy - and potentially dangerous - machinery. Or maybe you are looking for a new kind of workout and want to get in on the action of blasting asteroids in outer space! James Robertson Developer Advocate
Best practices for crossing the chasm… and beyond In this webinar, Geoffrey will share the key frameworks and advice from both of these bestselling books, sharing his playbook for how to succeed at each stage of your product’s lifecycle. Come learn how to make your products more successful.
Selling without a storefront: how ghost retail is shaping the on-demand market What’s the answer to surviving in today’s hyper-competitive on-demand retail marketplace? No more storefronts. Mark Argyle