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Insights

How messaging could revolutionize online real estate marketplaces

Online real estate marketplaces are entering the on-demand economy. Communication will have to travel at the speed of consumer demand, so that real estate could capture leads at their highest intent to sell or buy, or even create the immediate and clear communication that consumers expect.

Alek Jeziorek

Staff Writer
Importance of Messaging for Online Marketplaces

Now that we’re convinced that messaging could be an essential part of marketplace growth and efficiency, let’s answer some basic questions about marketplaces.

Daniel Kim

Marketing Manager
In-game chat: Build your brand's community into your game

This article covers: Discord, Slack, and the drawbacks of having users leave your game to chat, the controversy around , discord and gaming communities, in-Game chat builds Slack-like social chat into your app, benefits of in-game chat: social gamers perform better, prevent toxic chat: advance moderation tools for in-game chat.

Alek Jeziorek

Staff Writer
How to choose between Sendbird and Firebase

There’s no better comparison than the one you and your team conduct independently. Sendbird thinks it’s essential to develop first-hand experience of the chat solutions you might commit to.

Daniel Kim

Marketing Manager
Live streaming and chat – How interaction drives sales conversion & user engagement

Live streaming has exploded. And to tap into the immediacy of the live event, live streaming has created a strong synergy between chat and messaging.

Daniel Kim

Marketing Manager
Live Commerce is here. Is your company ready to take advantage?

In the past few years, companies and brands have tried to leverage live video streaming to relative success. While most of these companies used live streaming to grow awareness or increase user engagement, not many have been able to monetize off of these efforts.

Daniel Kim

Marketing Manager
Top 4 tech unicorns in APAC powered by Sendbird’s chat API

Top 4 tech unicorns in APAC powered by Sendbird's chat API

Alek Jeziorek

Staff Writer
27 insights about Chatbots from Customer Contact Week’s Special Report

Customer Contact Week (CCW) recently released a special report on Chatbots. It details how businesses could implement chatbots in ways that are good for both business and customers, both automation and customer engagement.

Alek Jeziorek

Staff Writer
3 key insights about conversational products, API World 2017

API World 2017 is behind us and Sendbird is naturally reflecting on its recent experience. It was an amazing conference and it demonstrated that the SaaS and API industry is bustling and booming, that it’s filled with innovative companies both large and small.

Alek Jeziorek

Staff Writer
The future of messaging: Neutrality and the universal messaging system

The future of messaging involves removing conversational commerce. Universal, in-app messaging is the modern way.

Alek Jeziorek

Staff writer
Messaging: The digitization of human interactions.

Over the years, we’ve witnessed a growth of an industry like no other: smartphones. The device adoption surpassed anything we’ve seen in the history of technology, and the single most popular app people use on smartphones is messaging.

John S. Kim

CEO & Co-Founder of Sendbird
Brace for impact from the march of mega messengers!

Mega messengers are taking over the messaging landscape. Here's why in-app messaging stands to win the battle for brands.

Yaekyum Lee

Global Head of CX