What Netflix’s move into gaming means for developers It makes one wonder how Netflix’s plans will influence game developers and studios around the world. More importantly, how will developers respond to Netflix’s entry into the space? John S. Kim CEO & Co-Founder of Sendbird
Reimagining the customer experience for a new world Customer experience trends have changed. Marketplace customers want something dynamic. These 3 CX trends show how live chat and video are revolutionizing marketplaces. Mark Argyle
Chat as the command center of the marketplace experience In January this year, WhatsApp made waves when it announced an update to its privacy policy that would see user data being shared with Facebook. Alek Jeziorek Staff writer
Buy, then build, for a richer branded chat experience Every industry has gone digital, and every company requires software to survive. Some go as far as to say it’s no longer build vs. buy. It’s build vs. die. Sarang Paramhans Product Marketer
Social+ payments: Why fintechs need social features Social+ companies are upping the stakes for everyone by giving consumers multiple benefits at once: products that serve a purpose but also meet our need for belonging to a community. John S. Kim CEO & Co-Founder of Sendbird
Safety in numbers? The challenges of trust, privacy, and moderation for high growth online communities Clubhouse’s privacy and moderation challenges show the necessity of making user privacy and safety a top priority when building a social product or online community. Mark Argyle
Goodbye Twilio Programmable Chat? The writing is on the wall with this latest announcement Twilio has announced end of life for their Programmable Chat, absorbing their dedicated chat product into their Conversations API. This bundles in-app chat with SMS and WhatsApp, further confirming that telephony-based messaging, not in-app chat, is their priority. Sid Suri
On-demand delivery reaches new heights during COVID-19 Surging on-demand delivery during COVID-19 isn’t a surprise – but its temporary rise could lead to sustained returns. A look at proprietary customer data from Sendbird, leading communication platform for chat, voice, and video, reveals promising trends. Sarang Paramhans Product Marketer
The future of telehealth regulation in the COVID era: US and Korea If you’re a medical provider in either country, providing HIPAA-compliant video conferencing and HIPAA-compliant chat isn’t always simple. Shweta Joshi Content Marketing Specialist
The case for microservices is upon us Faster time to market? Learn the benefits of microservices architecture when building an app or platform. Sid Suri
In-app voice calls deliver on surging demand for audio communication Audio calls are on the rise across the board. Learn how in-app voice calls help increase transaction speeds and bridge the gap for customers. Sarang Paramhans Product Marketer
Streamlined communication is the unsung hero for food delivery during COVID-19 Demand for food delivery during COVID-19 has skyrocketed, but not without challenges. Streamlining communication could be the answer. Sarang Paramhans Product Marketer
Sarang ParamhansProduct Marketer
