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AI Chatbots for Small Businesses (SMBs)

Discover how AI chatbots revolutionize small business operations. Learn about the best AI chatbots, their benefits in customer service, sales enhancement, and how they offer a smart, cost-effective solution for business growth and customer satisfaction.

Damien Paeng

Engineering Operations Specialist
AI Self-Service: Definition & FAQs

Discover the revolutionary potential of AI self-service in revolutionizing customer support and enhancing user experience.

Chong Bu Won

Technical Program Manager
Chatbot vs conversational AI: What is the difference?

Let's dive into the difference between chatbot and conversational AI

Sanghee Lee

General Manager, APAC
Customer Perceptions of AI & AI Chatbots

Chong Bu Won

Technical Program Manager
Guide to coming up with best name for your AI chat widget

When it comes to chatbot names, first impressions matter. A name that resonates with your target audience can make your chatbot more approachable and relatable, fostering a sense of trust and familiarity.

Kevin Chen
GPT-3 vs GPT-4: Which one should you use for your NLP chatbot?

The field of Natural Language Processing (NLP) has witnessed several advancements in recent years, with GPT (Generative Pre-trained Transformer) models leading the way. From the groundbreaking GPT 3 to the much-anticipated GPT 4, the question arises - which one should you choose for your AI chatbot?

Kevin Chen
Guide to Creating a Personality for Your Chatbot

When users interact with a chatbot, they are looking for more than just a robotic response. They want to feel a connection, as if they are interacting with a human. This is where chatbot personality comes into play. By giving your chatbot a personality, you can make it more relatable and engaging for users. A well-defined chatbot personality can help build trust, establish rapport, and create a positive user experience.

Kevin Chen
ChatGPT training for your AI chat widget

Before delving into ChatGPT training, let's talk about the fundamentals. ChatGPT, a revolutionary language model from OpenAI, leverages deep learning to generate human-like responses in conversations. AI chatbots, designed to simulate human conversation, have gained popularity in various sectors.

Kevin Chen
Unveiling the Evolution of Chatbot API and UI Integration

Sendbird made chatbot api and chatbot ui integration so easy!

Chong Bu Won

Technical Program Manager
2024 tech predictions: The top 4 digital communication trends to know

Content moderation, asynchronous communication, generative AI, and short-form multimedia will transform digital communication in 2024. Here are the top 2024 tech predictions.

Jack Wei
Your guide to healthcare AI: The role of AI in medicine

How AI in medicine the landscape of healthcare AI solutions. Discover 7 Examples of the role of AI in healthcare today.

Shweta Joshi

Content Marketing Specialist
How to collect in-app feedback: 5 best tools, techniques, and benefits

Discover the best ways of collecting actionable in-app feedback. See must-know tools, techniques, and tips.

Shweta Joshi

Content Marketing Specialist